Last updated: 23 September 2026
Hawthorn Education Services (“Hawthorn Education”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information we collect and use.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, use our services, submit information through our forms, or otherwise interact with us.
Hawthorn Education Services is responsible for the personal information we process.
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us:
Email: admin@hawthorneducation.org
Telephone: 07970 639022
Website: https://hawthorneducation.org/
Depending on how you interact with us, we may collect the following types of information:
Your name and contact details, including email address, telephone number and postal address.
Information you provide when making an enquiry.
Information submitted through our online forms, including Google Forms.
Information relating to students and young people receiving our educational services.
Educational information, including attainment, progress, targets and assessment information.
Information provided by parents, carers, schools, local authorities, social workers, care providers or other organisations involved in a young person’s education or care.
Information provided when applying for employment, tutoring, consultancy or other work with us.
Information contained in correspondence and communications with us.
Login and account information where applicable.
Technical information about your use of our website, including IP address, browser type, device information and general usage information.
Information collected through cookies and similar technologies.
In some circumstances, particularly when providing education and support to children and young people, we may process special category personal data. This may include information relating to health, disability, special educational needs or other information necessary to provide appropriate educational support.
We only seek to collect information that is reasonably necessary for the purposes for which it is being used.
We may use personal information to:
Respond to enquiries and requests.
Provide and manage our educational and support services.
Communicate with students, parents, carers, schools, local authorities and other relevant organisations.
Monitor educational progress, attainment and targets.
Arrange and administer assessments, examinations and educational activities.
Manage our relationships with schools, local authorities and other organisations.
Process applications for employment or other roles.
Operate, maintain and improve our website.
Manage and administer online forms and enquiries.
Keep our systems and services secure.
Maintain appropriate business and educational records.
Comply with legal and regulatory obligations.
Establish, exercise or defend legal claims where necessary.
Deal with safeguarding matters or other situations where we have a legal or regulatory responsibility to act.
Understand how visitors use our website and improve its content and functionality.
We will not use your personal information for purposes that are incompatible with the purpose for which it was originally collected without providing appropriate information or obtaining consent where required.
We process personal information in accordance with UK data protection law.
Depending on the circumstances, our lawful basis may include:
Consent – where you have given us permission to process your information for a specific purpose.
Contract – where processing is necessary to provide our services or fulfil an agreement.
Legal obligation – where we are required to process information to comply with the law.
Legitimate interests – where processing is necessary for our legitimate interests and those interests are not overridden by your rights and interests.
Public task or another applicable lawful basis – where relevant to the particular circumstances.
Where we process special category data, we will also ensure that an appropriate additional condition under UK data protection law applies.
As an education provider, we may process personal information relating to children and young people.
We take the protection of children’s information particularly seriously and only collect and use information that is reasonably necessary for providing and managing our educational services, safeguarding, administration and other legitimate purposes.
Information may be provided by or shared with parents, carers, schools, local authorities, social workers, care providers and other professionals involved in supporting a young person where appropriate and lawful.
We take appropriate technical and organisational measures to protect children’s information against unauthorised access, loss, misuse or disclosure.
We do not sell, rent or share your personal information with third parties for their own marketing purposes.
Where necessary to provide our services or meet our legal responsibilities, we may share or allow access to personal information with:
Schools, colleges and educational organisations involved in a student’s education.
Parents, guardians or carers where appropriate.
Local authorities and other relevant public bodies.
Social workers, care providers and other professionals involved in supporting a young person.
Examination and awarding organisations where necessary.
Professional advisers where necessary.
IT, website hosting, security, communications and other service providers who process information on our behalf.
Google and other technology providers where their services are used to provide website functionality, analytics or online forms.
Where another organisation processes personal information on our behalf, we take reasonable steps to ensure appropriate contractual, security and data protection arrangements are in place.
We may also disclose information where we are required or permitted to do so by law, including where necessary for safeguarding purposes, the prevention or detection of crime, or the establishment or defence of legal claims.
We use Google Analytics to help us understand how visitors use our website.
Google Analytics may collect information such as:
Pages visited.
Time spent on pages.
How visitors navigate the website.
Device and browser information.
General geographic information.
Information about how visitors arrived at our website.
We use this information to understand website usage and improve our website and services.
Where required by law, we will obtain appropriate consent before using non-essential analytics cookies or similar technologies.
For more information about cookies, please see our Cookie Policy.
We use Google Forms for certain enquiries, applications and other information submitted to us.
Information you provide through a Google Form may include your name, contact details and any other information you choose or are required to provide.
We use information submitted through our forms for the purpose for which it was collected, such as responding to enquiries, administering our services or processing applications.
Google may process information as part of providing the Google Forms service. We take reasonable steps to ensure that appropriate data protection and security arrangements are in place when using third-party service providers.
Our website is operated using WordPress.
WordPress and our website hosting environment may process limited technical information necessary to operate, maintain and secure the website.
This may include information such as IP addresses, browser information, device information, security logs and other technical data.
We do not use WordPress to sell or distribute your personal information for marketing purposes.
Our website uses cookies and similar technologies.
Some cookies are necessary for the website to function correctly, while others may be used for analytics or other purposes.
Where required by law, we will obtain consent before using non-essential cookies.
For further information about the cookies we use and how you can manage your preferences, please see our Cookie Policy.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time information is retained may depend on:
The nature of the information.
The purpose for which it was collected.
Our relationship with you.
Legal, regulatory, safeguarding or contractual requirements.
Our legitimate business and record-keeping requirements.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.
We take appropriate technical and organisational measures to protect personal information against:
Unauthorised access.
Accidental loss or destruction.
Unauthorised alteration.
Unauthorised disclosure.
Other unlawful or unauthorised processing.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Some of the technology and service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law and that appropriate safeguards are in place where required.
Under UK data protection law, you may have the right to:
Request access to the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your personal information in certain circumstances.
Ask us to restrict how we process your information in certain circumstances.
Object to certain processing.
Request the transfer of certain information to you or another organisation where the right to data portability applies.
Withdraw consent where we rely on consent as our lawful basis.
Complain to the Information Commissioner’s Office.
These rights are subject to certain conditions and exemptions under data protection law.
To exercise your rights or ask us a question about your personal information, please contact:
Email: admin@hawthorneducation.org
Telephone: 07970 639022
We may need to verify your identity before responding to a request.
If you have concerns about how we have handled your personal information, please contact us in the first instance so that we can investigate and address your concerns.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Information about making a complaint can be found on the ICO’s website.
We may update this Privacy Policy from time to time to reflect changes to our services, the law or the way we process personal information.
When we make changes, we will update the “Last updated” date at the top of this policy.
We recommend checking this page periodically for the latest version.
If you have any questions about this Privacy Policy or how we process personal information, please contact us:
Hawthorn Education Services
Email: admin@hawthorneducation.org
Telephone: 07970 639022
Website: https://hawthorneducation.org/
